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Botach PD Botach Botach Surplus
Have Questions? Call us: 1 (702) 703-1299

Policies

Surplus.Botach.com Privacy & Store Policy

IMPORTANT NOTICE

All sales on Surplus.Botach.com are final.
Products are sold AS-IS, with condition details provided in the product name and description.
There are no returns, exchanges, cancellations, or warranties once an order has shipped, except where required by law.

Privacy Policy

YOU MUST BE OVER THE AGE OF 18 TO SHOP & SIGN UP ON OUR WEBSITE.

This privacy policy explains how BOTACH®, Inc. ("BOTACH®," "we," "us," or "our") uses and protects any information that you provide when using this website.

BOTACH® is committed to safeguarding your privacy. If we request information that can identify you, it will only be used in accordance with this statement. BOTACH® may update this policy from time to time by posting changes here.

WHAT INFORMATION WE COLLECT

We may collect:

  • Name

  • Billing & Shipping Information

  • Contact information (email, phone, cellular number)

  • Order details

  • IP address, geolocation, and device info

  • Preferences and interests

  • Other information relevant to orders, customer service, and offers

HOW WE USE YOUR INFORMATION

We collect this information to:

  • Process and fulfill orders

  • Maintain internal records

  • Improve products and services

  • Send promotional emails or texts (opt-out anytime)

  • Contact you for surveys or research

  • Personalize your shopping experience

HOW WE COLLECT INFORMATION

We collect data through:

  • Account creation

  • Checkout process

  • Fraud prevention systems

  • Social media logins (if you choose to connect)

  • Joint marketing partners

We may also work with third-party marketing partners. You can opt-out by emailing cs@botach.com or visiting http://www.aboutads.info/choices.

CONSENT

By using Surplus.Botach.com, you consent to this policy.

EMAIL SUBSCRIPTIONS

By completing checkout, you opt in to receive promotional emails. You may unsubscribe at any time.

SECURITY

We use physical, electronic, and managerial safeguards to protect your information.

COOKIES

Cookies help us improve your shopping experience. You can disable cookies in your browser, but some site features may not function properly.

CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have the right to:

  1. Request access to personal information collected

  2. Request deletion of personal information (with certain exceptions)

Requests may be made via:

CHILDREN'S PRIVACY

We do not knowingly collect personal information from children under 13.

LINKS TO OTHER WEBSITES

We are not responsible for the privacy practices of other websites linked from ours.

CONTROLLING YOUR INFORMATION

You may request a copy or correction of your personal information by contacting us.

STORE POLICIES FOR SURPLUS.BOTACH.COM

ALL SALES FINAL – NO RETURNS, EXCHANGES, OR WARRANTIES

  • All products are sold AS-IS.

  • Condition details are provided in the product title and description.

  • Please review all photos, descriptions, and specifications carefully before purchase.

  • There is no warranty coverage on any items purchased from Surplus.Botach.com.

RETURN POLICY

  • We do not accept returns or exchanges for any reason other than legal requirements (e.g., items prohibited from sale that were shipped by mistake).

  • No refunds will be issued once an order has shipped.

  • In the rare event of a shipping error, contact cs@botach.com within 48 hours of delivery.

  • We do not provide replacements for cosmetic or wear-related conditions described in the listing.

SHIPPING POLICY

  • Orders ship via UPS or USPS.

  • Shipping charges are based on weight & destination.

  • Orders cannot be canceled once shipped.

  • International orders must comply with all applicable export laws, including ITAR.

PAYMENT POLICY

  • Payment is due at the time of order.

  • Cryptocurrency payments are non-refundable; store credit only if a return is legally required.

  • All disputes will be handled in Clark County, Nevada.

RESTRICTED ITEMS

  • We comply with all federal, state, and local laws regarding restricted items.

  • Some surplus items may have additional restrictions. Customers are responsible for knowing and following their local laws before purchase.

DISCLAIMER

BOTACH® reserves the right to correct errors or update listings at any time without notice.